Annual Maintenance Contract (AMC)
In this contract, our service engineer will study the entire specification and their condition of the configuration and fix the amount accordingly.
This contract will be for one year and VEL takes the responsibilities of the full coverage to the system including the spare cost. It covers at least once in a month preventive maintenance service and any services required by the customer during the maintenance period.
Labour Maintenance Contract (LMC)
This contract is taken for any model and a flat amount is charged for all the configuration. It covers at least once in a month preventive maintenance service call and any services required by the customer during the maintenance period. It will not cover any spare cost or replacement of parts.
On Call Services
Based on the customers inquiry through telephone,our service engineers will go to the customers place & fix the problem and issue the bill accordingly to the work he has done.